Payment Policy

1. Accepted Payment Methods

We accept the following secure and reliable payment method:

PayPal

Other localized payment gateways may be available depending on your region.

All transactions are processed in a secure environment using industry-standard SSL encryption.

2. Currency

All prices are listed and charged in USD (United States Dollar) by default unless otherwise stated. If your bank account is in another currency, your financial institution will apply its own exchange rate and fees.

3. Payment Processing Time

Payment is charged immediately at checkout.
Orders will not be processed or shipped until the payment has been successfully completed and verified.
In case of payment failure or delay, you will be notified via email.

4. Taxes and Duties

Prices do not include applicable taxes, VAT, or customs duties (if any).
For international orders, customers are responsible for all local duties, taxes, and import fees imposed by their respective governments.

5. Secure Transactions

Your payment details are not stored on our servers. All payment processing is handled through secure third-party payment gateways. We are committed to protecting your personal and financial information.

6. Failed or Declined Payments

If your payment is declined:

Please verify your billing details and ensure sufficient funds.
Try using an alternate payment method.
If the issue persists, contact your bank or payment provider for assistance.

7. Fraud Protection

We reserve the right to cancel or refuse any order if fraudulent activity is suspected. In such cases, we may request additional identity verification.

8. Contact Us

If you have any questions or concerns regarding your payment, don’t hesitate to contact us:

📧 Email: contact@utilitytoolshop.com
📞 Phone: +852 4635 2569